As a Ground Hostess, you will play a crucial role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:
- Passenger Assistance: Greet passengers as they arrive and assist them with check-in procedures, addressing any questions they may have.
- Luggage Handling: Help passengers with their luggage, ensuring it is properly checked in and labeled for their flights.
- Flight Information: Provide up-to-date information about flight schedules, delays, and gate changes to keep passengers informed.
- Customer Service: Offer excellent customer service, resolving any issues or complaints efficiently and courteously.
- Safety Compliance: Ensure all safety protocols are followed, including emergency procedures and health guidelines.
To succeed in this role, you should possess the following skills and qualities:
- Strong Communication Skills: You must be able to communicate clearly and effectively with passengers, coworkers, and airline staff.
- Interpersonal Skills: A friendly and approachable demeanor is essential to create a welcoming environment for travelers.
- Problem-Solving Ability: You should be able to handle unexpected situations calmly and find solutions quickly.
- Attention to Detail: Being detail-oriented is important for managing check-in processes, luggage handling, and safety compliance.
- Team Player: You will work closely with other airport staff, so being cooperative and supportive is crucial.
This position is full-time and requires a minimum of a 12th-grade education. Freshers are welcome to apply, and on-the-job training will be provided.
Experience
Fresher
No. of Openings
126
Education
12th Pass
Role
Ground Hostess
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 27 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), ESI, Accommodation, 5 Working Days
Face Interview Location
kolkata