As a Ground Hostess, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. This position is perfect for freshers who are eager to start their career in the aviation industry.
Key Responsibilities:
1. **Check-In Assistance**: You will help passengers with the check-in process, making sure they have the correct documents and luggage.
2. **Customer Service**: Providing excellent customer service is essential. You will greet passengers warmly, answer their questions, and assist them throughout their journey.
3. **Boarding Support**: You will oversee the boarding process, ensuring everyone boards the aircraft efficiently and safely.
4. **Problem Resolution**: In case of any issues, such as delays or complaints, you will address them promptly and professionally to ensure passenger satisfaction.
5. **Information Coordination**: You will communicate flight information, including gate changes and boarding times, to keep passengers informed.
Required Skills and Expectations:
Candidates must have completed their 12th grade and should possess good communication skills in English and Hindi. A friendly and approachable attitude is essential, as is the ability to work well under pressure. You should be a team player who can collaborate effectively with colleagues. Punctuality and professionalism are crucial, ensuring you create a positive image for the airline. A willingness to learn and grow in the aviation sector is also important for your success in this role.
Experience
Fresher
No. of Openings
126
Education
12th Pass
Role
Ground Hostess
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 27 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), ESI, Accommodation, 5 Working Days
Face Interview Location
kolkata