Front Desk Executive (Freshers) Hooghly

🔹 Key Responsibilities

Welcome customers and understand their banking needs

Handle customer queries related to accounts, deposits, cards, loans, and digital banking

Assist in account opening (Savings/Current), KYC verification & documentation

Guide customers on Axis Bank products:

Savings & Current Accounts

Fixed & Recurring Deposits

Debit/Credit Cards

Personal, Home & Auto Loans

Digital services (mobile banking, internet banking)

Coordinate with relationship managers and back-office teams

Handle basic service requests like cheque book requests, address updates, etc.

Cross-sell bank products and meet branch sales targets

Ensure high levels of customer satisfaction and service quality

Maintain branch decorum and follow RBI & bank compliance norms

🔹 Required Skills

Good communication skills (English + local language)

Customer-handling and interpersonal skills

Basic computer knowledge (MS Word, Excel, banking software)

Sales orientation and target-driven mindset

Professional appearance and positive attitude

🔹 Educational Qualification

Minimum Graduate (any stream preferred: , BBA, BA, )

Freshers can apply (experience is an advantage)

🔹 Work Environment

Branch-based role

Fixed working hours (banking hours)

Customer-facing, desk + counter work

🔹 Career Growth

Relationship Officer

Customer Service Officer

Sales Officer / Relationship Manager

Branch Operations roles

• Experience

  0 - 1 Years

• No. of Openings

  8

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)

• Role

  Front Desk Executive

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Bandel Hooghly