Job brief
We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities
€¢ Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
€¢ Preserve excellent levels of internal and external customer service
€¢ Design exceptional menus, purchase goods and continuously make necessary improvements
€¢ Identify customers needs and respond proactively to all of their concerns
€¢ Lead F&B team by attracting, recruiting, training and appraising talented personnel
€¢ Establish targets, KPI€™s, schedules, policies and procedures
€¢ Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
€¢ Comply with all health and safety regulations
€¢ Report on management regarding sales results and productivity
Requirements and skills
€¢ Proven food and beverage management experience
€¢ Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
€¢ Ability to spot and resolve problems efficiently
€¢ Mastery in delegating multiple tasks
€¢ Communication and leadership skills
€¢ Up to date with food and beverages trends and best practices
€¢ Ability to manage personnel and meet financial targets
€¢ Guest-oriented and service-minded
€¢ Culinary school diploma or degree in food service management or related field.