As a Field Executive, you will be responsible for various tasks that involve direct interaction with customers and the market. Your key responsibilities will include:
- **Customer Engagement**: Actively reach out to potential and existing customers, building relationships and addressing their needs to enhance customer satisfaction.
- **Market Research**: Gather information on competitors and market trends while visiting specific locations, providing valuable insights to the team.
- **Sales Support**: Assist in generating leads and converting them into sales by demonstrating products and services to customers during field visits.
- **Reporting**: Maintain detailed reports of your daily activities, customer interactions, and market feedback for review by your supervisors.
- **Problem Solving**: Address customer complaints or issues promptly and efficiently, ensuring a positive experience and retention.
To succeed in this role, candidates must possess the following skills and expectations:
- A minimum of 1 year of experience in a similar job is preferred, with a maximum limit of 7 years.
- Ability to communicate effectively in both spoken and written English and Hindi to engage with diverse customers.
- Strong interpersonal skills are essential to build rapport and trust with clients.
- Basic understanding of using smartphones and applications for communication and reporting is necessary.
- Must be physically fit to conduct fieldwork and visit various locations regularly.
- A valid driver’s license is advantageous since travel is part of the job.
This role is ideal for individuals who enjoy working outdoors and engaging directly with people in a dynamic environment.