India Resource Management

New Delhi

As a Field Executive, you will be responsible for various tasks that involve direct interaction with customers and the market. Your key responsibilities will include:- **Customer Engagement**: Actively reach out to potential and existing customers, building relationships and addressing their needs to enhance customer satisfaction.- **Market Research**: Gather information on competitors and market trends while visiting specific locations, providing valuable insights to the team.- **Sales Support**: Assist in generating leads and converting them into sales by demonstrating products and services to customers during field visits.- **Reporting**: Maintain detailed reports of your daily activities, customer interactions, and market feedback for review by your supervisors.- **Problem Solving**: Address customer complaints or issues promptly and efficiently, ensuring a positive experience and retention.To succeed in this role, candidates must possess the following skills and expectations:- A minimum of 1 year of experience in a similar job is preferred, with a maximum limit of 7 years.- Ability to communicate effectively in both spoken and written English and Hindi to engage with diverse customers.- Strong interpersonal skills are essential to build rapport and trust with clients.- Basic understanding of using smartphones and applications for communication and reporting is necessary.- Must be physically fit to conduct fieldwork and visit various locations regularly.- A valid drivers license is advantageous since travel is part of the job.This role is ideal for individuals who enjoy working outdoors and engaging directly with people in a dynamic environment.