Telecaller jobs in Goregaon West (Mumbai) - Smartway Entertainment

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  • Job View 21 Views
  • Applicants Less than 5 Applicants
  • 2021-04-06 2021-10-06

Job Description

Looking for a smart, educated and hard-working girl for the Tele Caller Position. Should be computer

Proficient and have knowledge of Microsoft office and Internet.

Working Days: Candidate Should be comfortable with 6 Days working

Notice Period: Immediate. (Candidates near Goregaon West will be given preference)

Job Type: Full-Time

Job Location: Goregaon West (Work from Office)

Job Requirement

Experience: 0-2 of tele calling

Gender: Female

Age: below 30 yrs.

Min qualification- 10th/12th/Graduate

Languages: English, Hindi, Marathi

Salary and Benefits

Fixed Salary

Opportunities to learn and grow with the Company

Role Overview:

Smartway Entertainment is a production house and an e-commerce service provider. The job is to reach

out to various customers over phone, explain them the services, features and deliver value to the

customers.

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.

Prepare daily and monthly excel report

Build a strong relationship / trust with customers by understanding the customer requirements

and suggesting the right service to the Customers.

Selling subscription packages over the phone and achieve the targeted sales numbers & value,

set quality parameters

Explaining the service features in detail.

Understand the Customer requirements, encourage them to buy the service subscription

packages.

Address all the issues / grievances of customers and provide the right customer experience.

Capture the insights from customer interactions and share it with the internal team.

Strictly adhere to the process requirements.

Skill and Competencies required:

Functional

Business Knowledge

Service Knowledge

Customer Orientation

Language skills English, Hindi, Marathi language

Telemarketing / Selling Skills

Basic computer skills MS Excel, Word

Behavioral

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Bus

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

Sales & Marketing / Business Development/telecaller

Number of Vacancy

10

Education

Higher Secondary, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, MBBS


About Smartway Entertainment

We are specialize in Staffing Solution and HR Outsourcing.

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