• Exhibit behavior of “Customer Priority” – importance to clients above all things.
• Greet & engage all customers, identify customer needs, provide accurate information to queries & show sincere enthusiasm.
• Effectively present the product to Customer in terms of features / benefits / applications / pricing / serviceability and demonstrate up-selling & link selling.
• Achieve monthly, quarterly & annual sales targets of the Store.
• Adhere to established SOP for Customer Service, VM, Store Ambience and other Store related aspects.
• Share feedback and insights on customers experience with the Store Manager to enhance the same.
• Keep track of the latest market trends, competition.
• Assist with all others duties as directed from superiors, from time to time.