€¢ Identification & understanding of the Student's needs and counseling students to select appropriate study programs as per their interests.
€¢ Provide study information, admission requirements, and visa process.
€¢ Do profile assessments of interested students and give course options by short-listing Universities matching their profiles.
€¢ Communicate with the target audience and manage the customer relationship.
€¢ Effective & regular follow-up with students using different channels of communication.
€¢ Guide students through resolving queries on a quick and urgent basis.
€¢ Responsible for maintaining and updating the student database regularly.