were seeking an experienced & talented e-commerce executive to join our dynamic team at umbicell private limited, a leading company having its presence in the offline & online marketplaces with exclusive line of health & wellness supplements under the brand name tq wellness.
you will play a pivotal role in optimising our online business operations and delivering exceptional customer service. as an e-commerce executive, you maintain all our sales touch points like website, online marketplaces, & aggregators, oversee online sales, manage stock inventories, & optimise the overall customer experience.
if you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. we offer competitive remunerations, comprehensive benefits and growth opportunities within the company.
objectives of this role-:
- develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
- optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
- manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
- enhance customer experience by working closely with other departments, such as marketing, content and customer service.
your tasks:-
- handle day to day order generation from different e commerce marketplaces like amazon, flipkart, shopify, 1mg etc.
- conduct troubleshooting required for proper product visibility on different channels & solve queries regarding the same.
- run ppc campaigns on different e commerce channels.
- find new e commerce channels & collaborate with them & get our products listed.
- analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
- monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies.
Experience
1 - 7 Years
No. of Openings
1
Education
Professional Degree
Role
E Commerce Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Office No.13, Ground Floor, Sanskruti 1 CHS Ltd, Near PG VORA HIGH SCHOOL, Shanti Vihar, Mira Road.