Duty Manager

Rapidmove Manpower Agency Pvt Ltd

0 - 1 Years
2 Openings
Not Disclosed
Face-to-Face interview
Andheri East, Mumbai

Key Skills

Leadership Team Management Skills Duty Manager

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Job Description

1. front desk operations: overseeing check-ins, check-outs, and guest services.

2. guest relations: resolving complaints, addressing concerns, and ensuring guest satisfaction.

3. team supervision: leading and guiding front desk, concierge, and bell staff.

4. room assignments: managing room allocations, upgrades, and special requests.

5. hotel security: ensuring safety protocols, handling emergencies, and monitoring cctv.

6. communication: coordinating with departments (housekeeping, f&b, maintenance).

7. problem-solving: handling room issues, guest disputes, and unexpected situations.

8. compliance: adhering to hotel policies, procedures, and safety standards.

9. reporting: providing incident reports, guest feedback, and operational updates.

10. cash handling: managing front desk cash transactions and reconciliations.

address:-the ontime hotel 318/41, kakkad corner, marol pipe line, andheri - kurla rd, bhim nagar, andheri east, mumbai, maharashtra

contact no:- +91

prachi surve