Duty Manager

1. Front Desk Operations: Overseeing check-ins, check-outs, and guest services.

2. Guest Relations: Resolving complaints, addressing concerns, and ensuring guest satisfaction.

3. Team Supervision: Leading and guiding front desk, concierge, and bell staff.

4. Room Assignments: Managing room allocations, upgrades, and special requests.

5. Hotel Security: Ensuring safety protocols, handling emergencies, and monitoring CCTV.

6. Communication: Coordinating with departments (Housekeeping, F&B, Maintenance).

7. Problem-Solving: Handling room issues, guest disputes, and unexpected situations.

8. Compliance: Adhering to hotel policies, procedures, and safety standards.

9. Reporting: Providing incident reports, guest feedback, and operational updates.

10. Cash Handling: Managing front desk cash transactions and reconciliations.

Address:-The Ontime Hotel 318/41, Kakkad Corner, Marol Pipe Line, Andheri - Kurla Rd, Bhim Nagar, Andheri East, Mumbai, Maharashtra

Contact no:- +91

PRACHI SURVE

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Graduate (BHM)

• Role

  Duty Manager

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office