Openings For Customer Care Assistant || Freshers & Experienced

Passenger services

Check-in and ticketing: Assist passengers with checking in, printing boarding passes, and selling tickets.

Baggage handling: Tag and process checked baggage, assist with lost luggage, and handle the loading and unloading of luggage from the aircraft.

Boarding: Direct passengers to the correct gate, make announcements, and ensure orderly boarding.

Information and assistance: Answer passenger questions, provide information on flight schedules, and offer special assistance to passengers with disabilities or children.

Customer relations: Handle issues like flight delays or cancellations, re-routing passengers, and managing passenger complaints.

Ramp and aircraft support

Aircraft handling: Use ground signals to direct aircraft to and from the gate, ensure proper parking, and tether the aircraft.

Operations coordination: Coordinate with pilots and ground control to ensure smooth operations.

Maintenance and cleaning: Oversee aircraft cleaning and coordinate maintenance and refueling checks.

In-flight services: Stock refreshments, water, and other supplies on the aircraft.

Safety and security

Screening: Screen passengers and their luggage to ensure safety and security protocols are met.

Security assistance: Help enforce security procedures and monitor restricted airport zones.

Safety procedures: Ensure that passengers and staff follow all safety procedures throughout their airport journey.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Service Assistant

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  HOUSE NO 4 D NEOGI PATH BESIDE DONA PLANET ABC POINT GS ROAD GUWAHATI ASSAM