Customer Support

Vindhya E Infomedia Pvt Ltd

Job Responsibilities:

Taking Calls

Answer calls within specified protocols Document Customer issues

Ensuring Call quality parameters are adhered to

Raise customer issues on calls / escalate to floor supervisors

Maintain high level of quality and service on calls

Maintain Log in hours and ensure break times are within limit

Maintain attendance and plan for any leaves required

Industry Preference: BPO / ITES

Language: English and Hindi

Experience : 0 - 1 Years

No. of Openings : 5

Education : Higher Secondary

Role : Customer Support executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India