Customer Support Executive

Dusane infotech

Note: 1 Rotational shift/ Rotational week off

2 Male candidates preffered

3 Freshers can apply

JD:

1. Respond to the customer queries, primarily via email and telephone.

2. Handle customer complaints, provide appropriate solutions and

alternatives within the time limits, follow up to ensure resolution.

3. Resolve any customer technical issues through diligent research,

reproduction, and troubleshooting.

4. Communicating with clients for technical Support and also

coordinating with Other departments for quick resolution of

customer reported issues.

5. Document all technical inquiries; develop and review content for

knowledge base.

For quick response share resume

Experience : 0 - 2 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India