Customer Support Executive

Victaman Services Private Limited

Prepare and distribute assignments and numerical, language and logical reasoning tests.

Advertise job openings on companys careers page, social media, job boards and internally.

Provide shortlists of qualified candidates to hiring managers.

Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

Partnering with the sales team to ensure that new customers are onboarded successfully.

Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.

Ensuring a high level of customer renewals.

Building strong product expertise and providing training & ongoing support as required.

Providing feedback and advocacy on customer pain-points to internal teams.

Handling inbound calls and emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate order processing and delivery.

Escalating customer feedback as required.

Experience : 0 - 3 Years

No. of Openings : 10

Education : Higher Secondary

Role : Customer Support Executive

Industry Type : Telecom / ISP

Gender : [ Male / Female ]

Job Country : India