Customer Support Executive

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Bengaluru

Key Skills

Customer Support Cold Calling Customer Relation Outbound Calling Communication Skills Hindi Speaking English Speaking

Job Description

Prepare and distribute assignments and numerical, language and logical reasoning tests.

Advertise job openings on companys careers page, social media, job boards and internally.

Provide shortlists of qualified candidates to hiring managers.

Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

Partnering with the sales team to ensure that new customers are onboarded successfully.

Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.

Ensuring a high level of customer renewals.

Building strong product expertise and providing training & ongoing support as required.

Providing feedback and advocacy on customer pain-points to internal teams.

Handling inbound calls and emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate order processing and delivery.

Escalating customer feedback as required.
  • Experience0 - 3 Years
  • No. of Openings10
  • EducationHigher Secondary
  • RoleCustomer Support Executive
  • Industry TypeTelecom / ISP
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office

About Victaman Services Private Limited

With a passionate team of tech-savvy professionals, marketing Gurus and out-of-the box creative thinkers we dare to provide classy designs and latest technological solutions to our clients worldwide.
Read More...
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