Customer Support Executive

Ubuy Technologies Pvt. Ltd.

ubuy technologies pvt ltd

we are a product-based ecommerce company with our own ecommerce ffering our services worldwide. we are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce .comis an online e-commerce portal that helps you in getting what you need. our requirements

strong communication skills & active listening.

excellent writing skills.

excellent typing skills.

graduation in any discipline.

good presentation skills.

comfortable with ms office tools.

handle social media platforms.

ability to handle chats & emails.

familiar with crm systems & practice.

handle customers escalation, provide appropriate solution and follow up to ensure solution.

customer orientation.

follow communication procedures, process & guidelines.

take the extra mile to engage customers.

ensure customer satisfaction and provide professional customer support.

communicating & coordinating with collogues as necessary.

maintain a positive, empathetic and professional attitude toward customers.

responding quickly to customers inquiries on chats, emails & calls.

should be comfortable with rotational shift.

• Experience

  0 - 2 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office