Job Overview
We seek a dynamic and compassionate Customer Support Executive to join our healthcare team.
The ideal candidate will be responsible for engaging with patients, scheduling appointments,
answering inquiries, and providing exceptional service. This role is crucial in ensuring smooth
communication between the healthcare centre and patients, improving patient satisfaction, and
supporting overall operational efficiency.
Key Responsibilities
1. Patient Appointment Scheduling
2. Patient Inquiries and Assistance
3. Data Entry and Record Management
4. Follow-up and Patient Engagement
Required Skills and Qualifications:
SSC/Intermediate/Graduation is required.
A general understanding of healthcare procedures, medical terms, and patient care.