Learning and understanding company insurance products.
Answering calls and responding to customer complaints.
Accessing customer accounts and policy schedules.
Providing customers with detailed information about policies and products.
Recommending available products.
Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
Typing up complaint reports.
Managing the customer complaint database.
Experience
1 - 5 Years
No. of Openings
-2
Education
Graduate
Role
customer support executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About DK Business Patron
We analyze every requirement of the client carefully and with the use of latest technology and trend, we provide cost effective BPO and off shore Call center Solutions from our facility in Delhi, Northern part of India. We offer unique and unparalleled BPO and Call center services to our Indian and foreign clients. We provide tailored call center (inbound and outbound), outsourcing solutions for our clients depending on their business requirements. We at Info search provide only reliable, proved and reviewed solutions steadily in accordance with the changing market scenario. We are available 24X7 in all 365 Days of the year.