Customer Support Coordinator

Mark Express Pvt Ltd

Responsibilities of candidates include:

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience : 1 - 3 Years

No. of Openings : 4

Education : Higher Secondary, Diploma, Any Bachelor Degree

Role : Customer Support Coordinator

Industry Type : Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

Gender : Female

Job Country : India