Mark Express Pvt Ltd

Mumbai, Maharashtra

Handle customer billing, process payments, and manage cash registers. Maintain accurate records of transactions and resolve billing discrepancies. Provide excellent customer service during payment interactions.

Should be able to maintain bank statements settle costs on balance sheets manage invoices help the senior accounts team

hiring candidates ensuring business needs for hiring are met must have experience in hiring at multiple levels manage vendors for the office billing management for multiple things (phone, internet, F&B)

Responsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation