Fresher - Urgent Requirement For Customer Success Associate

🚀 NNIIT is Hiring | Customer Success Associate (CSA)

📍 Location: Hyderabad (Onsite)

🕒 Shift: 11:30 AM – 9:00 PM

📅 Working Days: Monday – Saturday (Sunday Fixed Off)

💼 Employment Type: Full-Time

💰 CTC: ₹2 – 3 LPA

⚡ Joining: Immediate🔎 About the Role:

NNIIT is looking for a motivated and customer-focused Customer Success Associate to manage student and parent relationships, ensure satisfaction, and drive retention while ensuring a smooth learning experience.🎯 Key Responsibilities:

• Act as the primary point of contact for students and parents

• Handle queries via calls, WhatsApp & email

• Onboard new students and explain courses/processes

• Ensure high student satisfaction & engagement

• Coordinate with internal teams for issue resolution

• Maintain records in CRM and internal systems

• Collect feedback and share insights🎓 Eligibility Criteria:

• Graduate in any discipline (Preferred)

• 0–2 years’ experience in Customer Success / Support / Tele-calling / Counselling

• Freshers with strong communication skills can be considered

• Experience in EdTech preferred

• Basic computer & CRM knowledge

• Hyderabad-based or willing to relocate

• Immediate joiner preferred

• Salary fit: ₹2–3 LPA

• Clear verbal communication skills

📩 Interested candidates can share their resume at:

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Customer Success Executive

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office