Customer Service Voice Process

Efficacy AMS PVT LD

1 - 3 Years
50 Openings
1.5 - 3.0 Lac/Yr
Face-to-Face interview
Chennai

Key Skills

GOOD COMMUNICATION Sales Coordinator Sales Consultant Voice Process Executive

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Job Description

role & responsibilities:

purpose of the job: the position will be responsible for resolving customer queries over the phone daily, thereby providing efficient customer service. this position also requires cross-selling banking products to our existing customers over the phone.

• handling and resolving customer complaints/ queries over the phone

• providing customers with relevant product and service information

• cross-selling various banking products to customers over the phone

• this involves the sales process too

• should be flexible working in shifts

key skills:

should have good communication skills

perks and benefits:

• pf

• esic

• gratuity

qualification & experience:

graduate with 1 to 4 years of calling experience.

age: 18 - 28 years

gender: male/female

salary: ,500/- gross + incentives