Customer Service Representative

Key Skills

Communication Skills Customer Care Customer Support Customer Management Customer Handling

Job Description

Dear Candidate

We are hiring for Customer Service Representative- responsibility of an advisor as customer service associate will be to assist your customers end to end, for any queries. High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools.

?Roles and Responsibilities?

? Receiving and placing customer service telephone calls.

? Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

? Resolving customer complaints, managing database records, drafting status reports on customer service issues.

?Experience & Qualification?- Graduates or Under-graduates with minimum 6 months prior International call center experience preferred

?location?- Koodal nagar, Madurai.

ONSITE ONLY

?Salary?

? For fresher - 12k + incentives

? For exp - 15k + incentives

?? At most 15 days training period and mock call for everyone

?? Salary will not be calculated during training period

?Knowledge or Skills Requirements?

? Communication Skills should be excellent in English

? Customer Service/Recruitment with a BPO

International Call Center Experience

?Shift Timing?- 6:30 AM to PM

Request you to confirm your interest thereby we can schedule for final discussion

Interested candidates can Mail us their CV

Experience : 1 - 5 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About Nexus Technologies Madurai

It's an Indian company with a competence of IT enabled services that incorporates BPO services and Call center services. Now We are currently servicing Australia.
Read More...

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