Customer Service Representative Jobs For Freshers - Kolkata

Tech Mahindra

• 24*7 environment

• Minimum qualification 10+2 or 10+3 and no pursuing candidates

• No leaves for the first 3 months of joining

• Freshers are preferred

• Work From Office only.

• Voice Process

• Languages Required: Excellent Communication Skills in English and Hindi and Willingness to work for 24/7 working

environment is a must, which includes Night Shift.

• 6 days working, rotational shifts and 1 weekly off (rotational)

• Immediate joiners and Contract Joiners (Contract Tenure for May’25 joining is 5 months, Jun’25 will be 4 months and Jul’25/Aug’25/Sep’25 will be 3 months)

• Interview Mode: Face to Face

• Job Location. Tech Mahindra, Mani Casadona, Kolkata

• Knowledge on Computers word & Excel.

• Candidate should have Knowledge of OS

• Customer support to e-commerce customers

• Voice Languages: English + Hindi (VETI-4)

• Chat Language: English (VWT-56)

Hiring Filters:

• HR Round

• OPS ROUND

• Versant Test (VETI – 4 / VWT-56)

• Typing Threshold: Voice (25wpm-Gross Speed / 85% Accuracy); Chat (30wpm-Gross Speed / 90% Accuracy)

• 4 Online Assessments for Voice Process: Threshold 8/10 for each assessments.

• Experience

  0 - 3 Years

• No. of Openings

  40

• Education

  Secondary School, B.A

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mani Casadona IT Building, 04, Street Number 372, Action Area I, IIF, Newtown, Kolkata, Chakpachuria