job title: customer service executive in banking sales process
position overview:
we are looking for a confident candidate to join our team as an executive and provide exceptional services to our customers. the ideal candidate should have excellent communication skills, a strong understanding of banking processes, and a dedication to deliver outstanding customer services.
responsibilities:
• handle inbound/outbound calls, emails, and messages from customers promptly and professionally.
• address customer enquiries, concerns regarding banking products and services.
• provide accurate information to customers regarding banking products.
• process customer requests for various banking services.
• follow up with customers to ensure satisfactory resolution of their concerns and inquiries.
requirements:
• excellent communication skills.
• experience in customer service, preferably in the banking or financial services industry.
• customer-focused mind set with a genuine desire to assist and support customers in achieving their financial goals.
• strong problem-solving abilities and the ability to achieve sales targets.
• ability to multitask and prioritize tasks in a fast-paced environment.
salary: ,000-25,000/month
perks and rewards:
• exceptional incentives and rewards system
• morning shift
• 18 paid leaves/year