Customer Service Associate

Unytech India

we are hiring for customer service executive for a global brand

roles and responsibilities:

receiving calls from the customers and make them understand the benefits of product/services

following quality parameters while talking or dealing with customers and clients.

resolving issues related to customer & supplier onboarding.

participating in all organizational activities like rnr | fun activities and sports activities.

coordination with team supervisor and colleagues in case of any doubts and problems

clearing customer doubts

desired candidate profile:

ensure complete and correct information is transferred to the customer on every call

• should handle the customers confidently and assertively

• should be able to communicate in grammatically correct hindi, english & kannada

• should be able to understand an comprehend hindi, english & kannada

• should be able to speak professional

• clarity of speech

• no mti affecting pronunciation/understanding

• process and product awareness

• industry and domain knowledge

• customers centricity

• should have basic knowledge of operating computer

• good in communication & customer support skills through phone, chat or email.

• language- excellent hindi, english & kannada communication.

• should have capability for delivering product & application training to customers to do end to end.

* male / female both can apply for this job.

* candidate must be 12th pass [ under graduate and graduate can apply]

* candidate must speak fluent hindi, english & kannada

* must know basic computer.

perks and benefits:

salary - no constraint for the right candidate

kindly mention your current & expected salary

other details:

shift-

9:00am to 6:30pm.

six days working and 1 week off.

interested candidates may send their profiles to hr at freshers and experienced both can apply.

role telecalling/telemarketing executive industry type bpo, call centre, ites functional area ites, bpo, kpo, lpo, customer service, operations employment type fu

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office