Customer Service Associate || Freshers & Experienced

who can apply?

we welcome applications from a wide range of candidates who are enthusiastic about building a career in customer service and the bpo industry : as part of our growing team, we are hiring dynamic and customer-oriented professionals for our voice process who can communicate fluently in english and can speak hindi fluently .

✅ any graduate /12th /puc passed – from any stream or discipline

✅ candidates with active backlogs – are also eligible

✅ freshers – looking to start their career in the bpo sector or exp

✅ experienced professionals – from any customer service background

✅ job seekers looking for immediate joining

industry : banking – bfsi

role: customer support executive – banking process

work location : bangalore – whitefield (prestige shantiniketan ,crescent 3) .

job type : full-time

mode of work : work from office

total openings : 170 +

for more details contact: naveen @

interview venue: time from 9:00am onwards ( 24th nov to 28th nov)

what is expected from the role?

handle inbound call to assist customers with their queries or concerns.

no mti or basic understanding – clear and fluent speech essential .

communicate effectively in multiple languages to address customer needs.

maintain a positive, empathetic, and professional attitude at all times.

follow up on customer interactions and ensure resolution of issues within tat (turnaround time).

key responsibilities:

provide voice-based support to customers in multiple languages.

troubleshoot basic queries related to products, services, or accounts.

deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction.

escalate complex issues to the appropriate department/team.

ensure confidentiality and security of customer information.

meet and exceed daily/weekly performance targets (kpis).

regards

human resource team

• Experience

  0 - 1 Years

• No. of Openings

  170

• Education

  12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Pharma, BVSC

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Venue: 11th Floor, Cresent 3 building, Prestige Shantiniketan, Next to Nexus Mall, Hoodi,Whitefield