Fresher hiring for Customer Service Associate

We are looking for a Customer Service Associate to join our team in Ahmedabad. This is a full-time position suitable for freshers who have completed their 10th grade. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and providing support to our clients.

Key Responsibilities:

- **Respond to Customer Inquiries**: You will answer customer questions through phone calls, emails, or chats, ensuring that they receive clear and helpful information.

- **Resolve Customer Issues**: You will actively listen to customer problems and work to resolve them efficiently, providing solutions while maintaining a positive attitude.

- **Maintain Customer Records**: You will document customer interactions in our database, ensuring that all information is accurate and up to date for future reference.

- **Provide Product Information**: You will help customers understand our products or services by explaining features and benefits, enabling them to make informed decisions.

- **Gather Feedback**: You will collect customer feedback on their experiences and share it with the team to improve our services.

Required Skills and Expectations:

We expect you to have excellent communication skills to interact confidently with customers. A friendly and patient demeanor is important as you will be the first point of contact. Basic computer skills are essential for using our customer support systems. Moreover, you should be able to work well in a team and be ready to adapt to various customer service tasks as required.

• Experience

  Fresher

• No. of Openings

  12

• Education

  10th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office