Customer Representative Service (CSR)

WGS BPO SERVICES LLP

Job Tittle

Customer Representative Service (CSR)

Job Overview

USA Lead Generation voice process

Responsibilities and Duties

Provide a bullet point list of the responsibilities and duties of this job.

Manage large amounts of inbound and outbound calls in a timely manner.

Follow communication scripts when handling customers calls.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations.

Qualifications

Experience: Freshers are also welcome.

Specific skills: Excellent communication skills in English Language.

Timing

FIXED NIGHT SHIFT (8 hours working + 1 hour break).

MALE FEMALE BOTH CAN APPLY.

FIXED SATURDAY & SUNDAY WEEKOFF.

Location: Thane (West).

Job Types: Full-time, Regular / Permanent, Internship, Fresher

Salary: 12, - 25, per month

Benefits:

Food allowance

Schedule:

Monday to Friday

Night shift

US shift

Supplemental Pay:

Performance bonus

COVID-19 considerations:

COMMON SURFACES ARE SANITISED REGURLARLY.

Education:

Secondary(10th Pass) (Preferred)

Experience:

INTERNATIONAL BPO: 1 year (Preferred)

Language:

English (Preferred)

Shift availability:

Night Shift (Preferred)

Work Remotely:

No

Speak with the employer

Experience : 0 - 1 Years

No. of Openings : 50

Education : Higher Secondary, Secondary School, Diploma, Any Bachelor Degree, B.A, B.Com, B.Sc, B.Tech/B.E, Post Graduate Diploma

Role : Customer Representative Service

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India