Customer Representative

credence resource management

international bpo - voice process (us collections process)

position title - executive - customer service

location – pune

highlights:

 best in market salaries from lakhs up-to 4 lakhs

 6 week new hire training program

 unlimited incentive plan with transparent kra's

 enhance your analytical/decision making & negotiation skills

 cross functional growth opportunities within 6 months for experienced candidates

 free medical/life insurance

 employee centric policies

 free home pick & drop transportation

 fixed shifts

 8 hour shifts [including the 45 min break]

 free transport [home pick-up & drop]

profile summary:

as an executive - customer service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the united states to collect on overdue and unpaid

bills. as a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.

position requirements:

 good english verbal skills required

 this job requires you to work us shifts scheduled between 5:30 pm & 10:30 am

 sunday fixed off & alternate saturday working

 candidates with experience in collections or mortgage services will have an advantage

• Experience

  0 - 5 Years

• No. of Openings

  20

• Education

  Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office