Hiring Freshers || Customer Representative

- **key responsibilities:**

1. customer relationship: building and maintaining positive relationships with customers to ensure satisfaction and loyalty.

2. customer care: providing excellent care and support to customers, addressing their inquiries and concerns promptly and effectively.

3. customer handling: managing customer interactions professionally and efficiently, whether through calls, emails, or online chats.

4. customer management: keeping track of customer interactions, feedback, and issues to improve services and processes.

- **required skills and expectations:**

1. good communication skills: clear and effective communication with customers is essential for building trust and resolving issues.

2. problem-solving abilities: being able to think quickly on your feet and find solutions to customer problems is crucial.

3. patience and empathy: dealing with customers can sometimes be challenging, so having patience and understanding is important.

4. attention to detail: recording and documenting customer information accurately is vital for providing personalized service.

5. tech-savvy: comfortable using technology and familiar with basic software tools for communication and data management.

• Experience

  0 - 1 Years

• No. of Openings

  7

• Education

  12th Pass, I.T.I., B.Com, BDS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, Post Graduate Diploma

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time (Night Shift)

• Work Location Type

  Work from Home