Hiring Freshers || Customer Representative

- **Key Responsibilities:**

1. Customer Relationship: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.

2. Customer Care: Providing excellent care and support to customers, addressing their inquiries and concerns promptly and effectively.

3. Customer Handling: Managing customer interactions professionally and efficiently, whether through calls, emails, or online chats.

4. Customer Management: Keeping track of customer interactions, feedback, and issues to improve services and processes.

- **Required Skills and Expectations:**

1. Good communication skills: Clear and effective communication with customers is essential for building trust and resolving issues.

2. Problem-solving abilities: Being able to think quickly on your feet and find solutions to customer problems is crucial.

3. Patience and empathy: Dealing with customers can sometimes be challenging, so having patience and understanding is important.

4. Attention to detail: Recording and documenting customer information accurately is vital for providing personalized service.

5. Tech-savvy: Comfortable using technology and familiar with basic software tools for communication and data management.

• Experience

  0 - 1 Years

• No. of Openings

  7

• Education

  12th Pass

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time (Night Shift)

• Work Location Type

  Work from Home