Customer Relationship Officer

Bankbazaar

Designation: Trainee - Customer Relationship Officer

Location: Ambattur - Chennai

Shift Timings: 9:00 to 6:00 (including all the breaks in between) *Work From Office*

Experience: Freshers are eligible to apply

Roles & Responsibilities:

Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility

Suggesting the customer alternative products based on need, lifestyle & spending power

Explaining to the customers about the benefits and offers related to the products.

Verify customer details and guide them through the application gateway

Maintain amicable conversation throughout the call and build customer delight

Skills Required:

Excellent communication and Interpersonal Skills

Ability to converse in regional language along with English.

Ability to convince customers

Assist customers in all their queries

Educational Qualification: Any Degree (With or Without backlogs) / 12th Std / Diploma

Salary: Monthly take home Rs. 15,000/- for 9 am to 6 pm shift + Incentives + Overtime allowance

Note: Upon completion of 6 months and on being eligible for conversion the CTC change would be to LPA

Working Days: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)

Regards,

THARANI HR

Experience : 0 - 1 Years

No. of Openings : 100

Education : Higher Secondary, Diploma, Any Bachelor Degree

Role : Customer Relationship Officer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India