Customer Relationship Manager

Hiring Customer Relationship Manager for IT industry

Female candidates can apply

Experience : 2-5 years

Job location : Chennai (Mugappair)

Job description :

Assigning leads to the respective department and getting the update till closure.

Payment follow-up on bad debts.

Handling principle / client / internal / branches calls.

Participating in E-Tenders / GEM

Tracking target vs achievement - Planning stocks to achieve the target metrics.

Using Zoho CRM / Projects - Creating task / leads and assigning to the respective team.

Documentation - Vendor registration / Tender documents etc.

Co-ordinating with designing department / vendors for edm's, flyer's, poster's etc.

Web research about the new companies / creating opportunities in CRM.

Arranging and tracking demo equipment.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Post Graduate (M.B.A/PGDM, M.C.A, M.Tech, M.Sc, Post Graduate Diploma)

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office