customer relationship manager
we are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationship.
requirements
· we need only one professional for the position, preferably female.
· the candidate should have at least 3-5 years of experience.
· the candidate should be from bangalore or be willing to relocate to bangalore. (preferably kannadigas as the candidate must be fluent in kanada)
· it is a full-time job.
· salary package starting from 50,000 to 60,000. (it can vary according to the candidate’s experience and performance)
· must be open to travelling for the job.
· a bachelor’s degree in administration or a related field.
· excellent interpersonal and communication skills.
· proficient in all microsoft applications.
· superior product knowledge.
· a team player with leadership skills.
· maintain a positive attitude focused on customer satisfaction.
responsibilities
· building and maintaining profitable relationships with key customers.
· overseeing the relationship with customers handled by your team.
· resolving customer complaints quickly and efficiently.
· keeping customers updated on the latest products in order to increase sales.
· meeting with managers in the organization to plan strategically.
· expanding the customer base.
· understanding key customer individual needs and addressing these.
· conducting business reviews.
· knowing your competition and strategizing accordingly.