Customer Relationship Manager

Sheegr

Customer Relationship Manager

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationship.

REQUIREMENTS

· We need only one professional for the position, preferably female.

· The candidate should have at least 3-5 years of experience.

· The candidate should be from Bangalore or be willing to relocate to Bangalore. (preferably Kannadigas as the candidate must be fluent in Kanada)

· It is a full-time job.

· Salary package starting from 50,000 to 60,000. (it can vary according to the candidates experience and performance)

· Must be open to travelling for the job.

· A bachelors degree in administration or a related field.

· Excellent interpersonal and communication skills.

· Proficient in all Microsoft applications.

· Superior product knowledge.

· A team player with leadership skills.

· Maintain a positive attitude focused on customer satisfaction.

RESPONSIBILITIES

· Building and maintaining profitable relationships with key customers.

· Overseeing the relationship with customers handled by your team.

· Resolving customer complaints quickly and efficiently.

· Keeping customers updated on the latest products in order to increase sales.

· Meeting with managers in the organization to plan strategically.

· Expanding the customer base.

· Understanding key customer individual needs and addressing these.

· Conducting business reviews.

· Knowing your competition and strategizing accordingly.

Experience : 4 - 6 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Customer Relationship Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India