Relationship Manager in Direct Sales
Kanak Consultancy Services

Job Description

Maintain Customer Relationship

Build sustainable relationships and trust with customer via open and interactive communication

Regular & timely interaction with the customer via various modes like calls, whats app, EDMs etc. as decided per the business plan

Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.)

Perform annual protection review calls as per the timelines

Campaign Calling

Perform Segmented product based campaigns including GLIP, SWP, FWP and others

Ensure that the customers are aware of the offering and do not have any confusion regarding the same

Perform Service Request Calls

Keep records of customer interactions, process customer accounts and file documents

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Provide accurate, valid and complete information by using the right methods/tools

Identify and assess customers needs to achieve satisfaction.
  • Experience7 - 8 Years
  • No. of Openings4
  • EducationAny Bachelor Degree
  • RoleCustomer Relationship Manager
  • Industry TypeInsurance / Claims
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office

About Kanak Consultancy Services

We, Kanak Consultancy Services, take great pleasure in introducing ourselves as a professionally managed placement agency in Navi Mumbai (Maharashtra). We specialize in lower-level, middle level and top-level recruitment in various industry sectors, including engineering, insurance, BPO, finance, pharmaceuticals, event management, IT, technical retail, telecom, manufacturing, FMCG, medical, education, construction, tour & travel, automobile, banking, and others. We maintain a selectively screened database of talented candidates to meet clients specific needs.

We have a team of dedicated HR coordinators and efficient staff working in our office with good experience in headhunting and placing suitable candidates for various companies. We do recruitment of potentially sound candidates with a focused approach across all sectors. As an overseas placement consultancy, we help candidates get suitable jobs in reputed international companies. We assist global corporations in sourcing great talents. We specialize in sourcing professional and labor categories manpower.

Today, companies face tremendous pressure to get the right candidates for their positions. We at Kanak Consultancy Services aim to place the right person at the right place and give people more than their expectations.

At Kanak Consultancy Services, the candidate is screened and shortlisted by our experienced coordinators with utmost care considering the requirements of our clients. We meet candidates and conduct interviews to assess them according to the job requirements or position they are interested in. We check all the credentials of candidates before being sent to our employers.

Apart from our placement services, we offer payroll processing services to a wide range of discerning clients. We can make your payroll highly decisive and potent at a budget-friendly price.

We are known for quick & quality recruitment and providing a comprehensive range of payroll processing services. Feel free to connect with us and avail of our services.

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