Hiring Fresher / Customer Relationship Manager / 10th Pass

An Air Ticketing Executive is responsible for managing flight bookings and providing excellent customer service to passengers. This role is suitable for individuals looking to start their careers in the travel and tourism industry.

Key Responsibilities:

1. Booking Management: Handle flight reservations and ticketing for customers using airline systems to ensure accurate bookings.

2. Customer Support: Assist customers with inquiries about flight schedules, fares, and ticket policies while providing expert recommendations.

3. Issue Resolution: Address any issues or changes related to bookings promptly and effectively to ensure customer satisfaction.

4. Payment Processing: Manage payment transactions and ensure secure processing of customer payments for tickets.

5. Record Keeping: Maintain accurate records of bookings and transactions, ensuring that all information is up to date and organized.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computers and ticketing software is important, along with the ability to learn new systems quickly. Attention to detail is crucial for managing bookings accurately. Candidates should be a minimum of 10th grade educated, and while prior experience is not mandatory, a keen interest in the travel industry is essential. Flexibility and a commitment to providing quality customer service are highly valued in this role.

• Experience

  0 - 1 Years

• No. of Openings

  77

• Education

  10th Pass

• Role

  Customer Relationship Manager

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab

• Face Interview Location

  kolkata