job title: customer relations executive (cre)
location: on site
job overview:
we are seeking a highly motivated and customer-focused individual to join our team as a customer relations executive (cre). this role requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional service.
key responsibilities:
respond promptly to customer inquiries via phone, email, chat.
provide accurate information about products, services, or policies.
resolve customer complaints or issues in a professional and empathetic manner.
follow up on customer interactions to ensure resolution and satisfaction.
maintain a positive, empathetic, and professional attitude toward customers at all times.
meet or exceed performance targets including response time, issue resolution rate, and customer satisfaction.
work schedule:
full-time
tuesday to sunday ( 10:30 to 7:00 pm )
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Plot no. 1, near Chetak Bridge, Sector 2, Bharati Niketan, Shanti Niketan, Bhopal, Madhya Pradesh 46