Handle inbound and outbound customer callsAddress customer queries and concerns professionallyProvide accurate information about products and servicesResolve customer issues and complaints efficientlyUpdate and maintain customer details in CRM systemsEscalate complex cases to the relevant departmentMeet daily performance and quality targetsEnsure high levels of customer satisfactionFollow company policies and service standards
Ayka Communication Job Consultancy was founded on 2016 by Excellence along with a year ago focus on recruitment and human resource services. Our excellence in the field of human resource management and development is backed by a rich industrial experience in this sector.