Femora India Pvt Ltd

Jaipur, Rajasthan

Managing visual appeal of product on marketplaces such as Amazon, Flipkart, Paytm, Myntra & TATA CliqComplete photo & video display on e-store of brandVideo shoot of products showing features, usability and wash care.Photo & video assets for our social media advertisementCreating a Kitchen setup for giving complete look and feel of the productUsing different food style to enhance the outputTaking ownership of work and recreate the way kitchenware products are experiencedLast but not the least being responsible for your work and initiatives. Identify customer problem and address them through videos & photos.

We are looking for an Jr E-Commerce Key Account Executive who will coordinate business for marketplaces. The team member will be responsible for executing the Jr.E-Commerce channel strategy.Roles and ResponsibilitiesManaging retailers and marketplaces such as Amazon US,Ali Baba & International Brands.Weekly/ Monthly Reporting- Sales Report + Sales Returns Report + Payment MIS ( Working on existing templates)Deals & Promotions - Executing weekly monthly deals, promotionsSocial Commerce- Listing & Operational part coordination for social commerce platformContent management: Updating content on marketplaces as per the team discussioncatalogue Audit: Changing the catalogue after due assessment of session reports and bounce rate over the listingLast but not least being responsible for your work and initiatives.

Respond to customer queries in a timely and accurate way, via phone, email, chat, and other channels. Verification of customer's orders with its purchased product and address with pin code Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide timely resolution Gather customer feedback and share it with our Product, Sales, and Marketing teams Coordinate with Delivery Partners for arranging timely delivery of products

Appoint distributors in allotted territories Managing dealer network of distributor Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness Developing and sustaining long-term relationships with channel partner Working on corporate leads and other leads Collecting customer feedback and providing updates to senior management Ensure inventory availability at the Distributor side Increasing portfolio sizes of respective Distributor partner Weekly & Monthly Stock and Sales Reporting

Appoint distributors in allotted territories Managing dealer network of distributor Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness Developing and sustaining long-term relationships with channel partner Working on corporate leads and other leads Collecting customer feedback and providing updates to senior management Ensure inventory availability at the Distributor side Increasing portfolio sizes of respective Distributor partner Weekly & Monthly Stock and Sales Reporting