Hindh Realty India Pvt Ltd

Bangalore, Karnataka

Direct visitors to the appropriate person and office.Answer, screen and forward incoming phone calls.Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/email.Receive, sort and distribute daily mail/deliveries.Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).Order front office supplies and keep inventory of stock.Arrange travel and accommodations, and prepare vouchers.Keep updated records of office expenses and costs.

Coordinating the maintenance and repair of office equipment. Monitoring the use of equipment and supplies within the office.Make sure the office premise is clean.Dealing with queries or requests from the visitors and employees.Offering water, tea to the visitors and staff, manage files and documents, and provide them to the staff when asked.

Research and identify new market opportunities. Meeting with prospective clients, understand his/ her requirement and explained projects. Accompany the customer for site visits & display property to them. Contacting potential clients via email or phone to establish rapport and set up meetings. Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits and conferences. Able to professionally and confidently communicate with Customers.

Manage large amounts of incoming calls Generate sales leads and fix property visits. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.