Customer Care Executive

Shunya Tattva Management Consultant

0 - 6 Years
100 Openings
0.8 - 3.5 Lac/Yr
Face-to-Face interview
Thane

Key Skills

Customer Associate Sales Executive Effective Communication BPO Executive BPO Telecaller BPO Fresher Contact Center Executive International Call Center Customer Care Executive

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Job Description

Customer Support Executive Responsibilities:

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

A bachelor’s degree in administration or a related field.

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Knowledge of CRM systems.

Computer skills.