Customer Care Executive

Key Skills

Microsoft Office Communication Skills Customer Support Microsoft Excel

Job Description

Position Summary

Make and attend necessary phone calls - inbound and outbound calls.

Provide the required information to the customers

Resolve any queries regarding gift delivery or transit damage.

Maintain database by updating customer information on daily basis

Write communication scripts for inbound calls

Keep the team informed about customer calls and demos on a regular basis

Experience : 0 - 1 Years

No. of Openings : 15

Education : Secondary School, Any Bachelor Degree

Role : Customer Care Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

About Corporate Incentive Solutions Pvt. Ltd.

At Corporate incentives we are passionate about improving peoples performance- about rewarding them for their efforts (employee incentives), recognizing their patronage (Customer loyalty) and building long term relationships (Channel programs) Contrary to popular belief incentive programs/loyalty programs are not just a one time replicable scheme but a complete user experience program. Corporate Incentive Solutions stands out in this space because we focus on each aspect of this experience- right from planning, building the creatives, on-ground execution and managing the backend distribution and delivery. Creating and sustaining reward campaigns requires optimum utilization of resources- money, time and effort- and we understand that!
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