Customer Care Executive

JH Reddys Pvt Ltd

Dear Candidates,

Greeting of the day!!

We have an urgent opening for Customer Care Executive

For Eurekha Outsourcing Solutions

Experience:0-2 yrs

Eligibility Criteria: Any UG/Graduate/ PG

Languages: Hindi/Malayalam/Tamil/Bengali

Salary: up to 16,000

Location: Hyderabad (Kukatpally)

Roles & Responsibilities:

Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools.

Answer incoming calls from customers with inquiries.

Contacts can be from customers and/or shoppers

Responsible to receive high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards

Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines

Responsible to document customer transactions accurately in the appropriate systems

Coordinate with the co-workers, lead persons and other departments as appropriate

Interview Timings - 10:30 AM to 04:00 PM

Interview Venue-

JH Reddys Pvt Ltd

4th Floor, PNR SSV Complex, Dr. AS Rao Nagar, Lakshmipuram Colony, Rukminipuri Colony, Kapra, Secunderabad, Telangana

Experience : 0 - 2 Years

No. of Openings : 10

Education : Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

Role : Customer Care Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India