Customer Care Executive

JH Reddys Pvt Ltd

dear candidates,

greeting of the day!!

we have an urgent opening for customer care executive

for eurekha outsourcing solutions

experience:0-2 yrs

eligibility criteria: any ug/graduate/ pg

languages: hindi/malayalam/tamil/bengali

salary: up to 16,000

location: hyderabad (kukatpally)

roles & responsibilities:

• responsible to provide excellent customer service, solving questions and complaints related to order status, inventory, billing related queries, through web-chat and email based communication tools.

• answer incoming calls from customers with inquiries.

• contacts can be from customers and/or shoppers

• responsible to receive high volume of incoming chat conversations and responds to inquires in a manner which meets quality and performance standards

• respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines

• responsible to document customer transactions accurately in the appropriate systems

• coordinate with the co-workers, lead persons and other departments as appropriate

interview timings - 10:30 am to 04:00 pm

interview venue-

jh reddys pvt ltd

4th floor, pnr ssv complex, dr. as rao nagar, lakshmipuram colony, rukminipuri colony, kapra, secunderabad, telangana

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office