Customer Care Executive

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.

• Handle inbound and outbound calls to customers and clients.

• Identify the needs of customers, resolve issues and provide solutions. Upsell other products wherever possible.

• Ensure you follow the customer service script provided by the company for uniformity.

• Also, be well read on company policies and the website for FAQs or policy related answers.

• Maintain good customer relations.

• Meet personal targets and work towards meeting team targets.

• Maintain records of the conversations with the customer and analyze the data.

• Write and submit timely reports on performance, targets and customer queries.

• Experience

  1 - 2 Years

• No. of Openings

  30

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office