Customer Care Executive

Conneqt business solutions

roles & responsibilities

- ability to communicate complex issues in a friendly and easy to understand format

significant attention to detail

- to proactively identify opportunities to improve the service performance and inform

immediate supervisor.

- respond to inbound luxury calls and effectively consult customers or prospective

customers regarding products.

- responsible to effectively handle customer calls and provide appropriate level of

service and issue resolution according to company guidelines while providing a

superior customer experience.

- appropriately escalate customer issues as and when necessary according to

guidelines.

- to complete & meet all customers' requests as per defined guidelines

- ensure ftr on calls and provide end to end resolution to avoid repeat calls from

customers.

experience/skill set:

- minimum of 3 years of experience as a customer service representative in a 24x7

contact center environment

- desirable would be an e-commerce experience.

- excellent communication skills

qualification required: -

* any graduate/post graduate

***direct walk-in-interview***

conneqt business solutions

krimson square building, 2nd floor, above vishal mega mart

roopena agrahara, bengaluru-68

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office