job description: - communicate directly with customers via phone (inbound and outbound), live- chat, and email. - respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience. - communicate and coordinate workflow with a team - maintaining a positive & empathetic attitude toward customers at all times. - keen about knowing our business and related updates inside and out to facilitate customer-centricity. - passionate about providing hospitality to every stakeholder - strives to uplift the cityflo experience - work from office ( monday to friday ) - preferred languages: english, hindi ( optional: telugu ) perks working at cityflo - day shift - 5 days working, fixed saturday & sunday week off - work location - thane
Experience
0 - 4 Years
No. of Openings
6
Education
Diploma, 12th Pass, 10th Pass
Role
Customer Care Executive
Industry Type
FMCG / Retail / Food / Beverages
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office