Customer Support Executive

HTI Manpower Outsourcing Services Pvt.Ltd.

job title: customer support associate

location: pune

salary :

domestic / international - 13k- 17k (negotiable).

role overview:

as a customer support specialist , you will be the first point of contact for our customers. youll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. this role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

key responsibilities:

handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.

maintain a high standard of service quality, adhering to agodas customer service guidelines.

communicate effectively with customers, ensuring a positive and helpful interaction.

preferred educational qualifications:

minimum hsc or equivalent; a bachelor's degree is a plus.

excellent communication skills in english, both verbal and written.

shift time & week off :

5 days working 24*7 rotational shifts (including night shifts).

2 rotational week off.

transport facility: - pick-up and drop facility available.

what we offer:

competitive salary and performance incentives.

opportunities for career growth and development.

a supportive and dynamic work environment.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Professional Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  IT Park Viman Nagar Pune