Customer Care Assistant Jobs For 12th Pass Freshers

We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.

Key Responsibilities:

1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.

2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.

3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.

4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.

5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.

Required Skills and Expectations:

Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  7

• Education

  12th Pass

• Role

  Customer Care Assistant

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home