Customer Service Representative - Full Time - Freshers

Key highlights: Employment Visa | 2-Year Contract | Incentive | Full Support (Food, Accommodation, Transport, Medical, insurance) | Airport Pickup | Over time Duty

Job Description: Customer Care Agent in Jeddah, Saudi Arabia to handle inbound/outbound calls, resolve customer queries, and deliver excellent service with incentives and overtime.

Job Location: DUBAI

Key Responsibilities

Handle inbound and outbound customer calls professionally, maintaining a polite and confident tone.

Understand customer queries, provide accurate information, and offer quick, effective solutions.

Record and update customer details, call notes, and complaints in the CRM/system accurately.

Escalate complex issues to seniors/other departments and follow up to ensure full resolution.

Salary & Earnings

Basic salary: 3000 AED

Allowance: 500 AED

Extra commission and Incentive Provided

Work Schedule

Duty hours 10 to 11 Hrs (including break)

Working 6 days.

Leave policy: As per Company Policy/Local Labour Law

Terms & Conditions (T&C)

Contract period: 2 Years

Visa type: Employment Visa

Age range: 20 to 45

Education requirement: 12th

Experience: N/A

Language: Fluent English Speaking compulsory

Accommodation: Provided by the company or including allowance

Food: Self or including allowance

Transport: Provided by the company

insurance: Provided by the company

Passport: ECR/ECNR both accepted, (passport validity greater than 1 Year)

Medical support: medical, insurance Provided by the company

Medical test: Gamca Medical

Airport Pickup: Provided by the company

Other All Benefits as per Local Labour Law

Documents Required (Single PDF)

Passport: Complete Passport with cover page (Must be computer-scanned)

Photo: Passport-Size Photo (white background, formal dress).

Certificates: Higher Educational Certificate (Compulsory)

Vocational: Certificates if Available (Optional)

Experience letter: If Available (Optional)

How to Apply (CTA)

1. Where to apply (Job portal / WhatsApp / Email).

2. What to send (CV + documents in one PDF).

3. Subject line format (optional): “Job Title – Country – Name”.

4. Selection process (CV shortlist/interview/trade test).

• Experience

  0 - 5 Years

• No. of Openings

  100

• Education

  10th Pass

• Role

  Customer Care Agent

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  United Arab Emirates

• Type of Job

  Full Time

• Work Location Type

  Work from Office