CRM Executive

Roles and Responsibilities:

€¢ Maintain and update customer/client databases with accurate information.

€¢ Operate and manage CRM software to track customer/ client interactions and data.

€¢ Analyze CRM data to identify trends, patterns, and insights for improving customer experience.

€¢ Plan and execute CRM campaigns, including email marketing, loyalty programs, and promotions.

€¢ Segment customer/ client base for targeted marketing efforts.

€¢ Stay updated with the latest CRM trends and technologies.

€¢ Recommend and implement improvements to CRM processes and systems.

Required Skills and Qualifications:

€¢ Bachelor€™s degree in marketing, Business Administration, Information Technology, or a related field.

€¢ 1-2 years of experience in the field of CRM

€¢ Proficiency in CRM software (., Salesforce, HubSpot, Zoho CRM).

€¢ Strong understanding of data analysis and reporting tools.

€¢ Excellent communication and interpersonal skills.

€¢ Strong problem-solving abilities and attention to detail.

€¢ Ability to work collaboratively in a team environment.

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Graduate (B.B.A, Certificate/Diploma/Others)

• Role

  crm executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office