roles and responsibilities
- prospect and pitch potential customers using various direct methods, networking, and
research.
- continually meeting or exceeding monthly, quarterly and annual revenue and new
customer acquisition targets across product portfolio
- monitoring account-level sales performance and prospecting opportunities for upselling.
- plans, schedules and carries out regular client meetings
- building and maintaining good working relationships with the customers
ensure smooth customer onboarding and account management
- ensure billing cycle management (coordination with operations), timely payment from the
accounts handled and take ownership for any reconciliation issues (if any).
- responsible to liaise with external and internal stakeholders to address and resolve
customer queries/grievances
- optimize existing processes within the company and actively enhance all customer
success initiatives
desired candidate profile :
- excellent verbal and written communications skills
- strong listening and presentation skills
- must be a committed and goal orientation individual, be consumer/service-oriented, have
a positive can-do attitude, be comfortable working in a fast-paced environment.
- excellent customer relationship management skills
- ability to multi-task, prioritize, and manage time effectively
must have 2-5 years b2b sales experience preferably from ad sales, media sales,
saas/crm/erp sales background